Shipping Policy
At Stüssy London, we focus on delivering your authentic streetwear safely and efficiently. Because we value our customers, we provide a transparent shipping policy for every order within the United Kingdom.
1. Free UK Shipping
We believe that premium gear shouldn’t come with hidden costs. Therefore, we are proud to offer Free Shipping on all orders across the UK. Whether you are buying a single tee or a heavy-weight jacket, you won’t pay a penny for delivery.
2. Order Processing Time
We handle every order with care to ensure it reaches you in perfect condition.
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Order Cut-off: Please note that orders placed after 1 PM GMT will move into processing on the next business day.
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Business Days: Our warehouse operates from Monday to Friday. Consequently, orders placed on weekends or bank holidays will be processed on the following Monday.
3. Delivery Timeline
Specifically, our standard delivery time is 10 to 15 business days. We source and check every piece to maintain high quality. While we always aim for speed, this timeframe ensures your gear arrives exactly as expected.
4. Our Trusted Carriers
To guarantee reliable service, we partner with the UK’s leading courier services. Once your order is processed, we dispatch it using one of the following providers:
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Royal Mail
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DPD
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DHL UK
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Evri (formerly Hermes)
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Skynet
5. Tracking Your Order
Furthermore, we provide tracking details for every shipment. As soon as your package leaves our facility, you will receive an email notification. In addition, you can use this information to monitor your delivery progress in real-time.
6. Contact Us
If you have any questions regarding your shipment or haven’t received your order within the specified timeframe, please reach out. You can contact our support team at [email protected].